NPS – Net Promoter Score System
Customer feedback system based on Net Promoter Score methodology.
Overview
A system to collect, analyze, and report customer feedback using the Net Promoter Score (NPS) framework. Designed to support service quality evaluation and continuous improvement initiatives
- Role
- Application Developer
- Duration
- 4 weeks
Stack
- Laravel
- MySQL
- Blade
- Survey Module
- Reporting Dashboard
Metrics
- Notes
- Customer feedback platform
- Impact
- Improved visibility into customer satisfaction trends